Privacy Policy

We undertake to use our reasonable endeavours to maintain the privacy of your personal information. Read about our commitment to safeguarding your privacy and our triple lock credit card security guarantee in our Privacy policy.

Privacy

Altitude website has created this privacy policy to demonstrate our firm commitment to your privacy. You can feel confident that any information you provide to the Altitude website will be used only for the purpose of administering the Altitude website and will not be forwarded to any third party.

Use of information

We will use information about you only for the purpose of administering the Altitude website, and providing or supplying services in relation to the Altitude website, including the operation of the Altitude website Centre.

• It is our policy that we NEVER reveal information about you to any external party without your permission.
• Individual-identifying information will be provided to the Altitude website only
• when it is necessary for the redemption of Altitude points, or
• when you are participating in some promotion (eg. a competition) and authorise its disclosure, or if investigation of disputed transactions requires it.
• We follow rigorous security protocols to safeguard personal information you share with us.

You acknowledge and agree that we and our owners and agents (including independent auditors or consultants) may use information supplied by you including, without limitation, your name, address, email address, other demographic information, and also information about your Altitude points earning and redemption transactions, for administrative, planning, research and marketing purposes, and to perform services relating to the Altitude website including the customer service operations of the Altitude website Centre.
You authorise us to disclose to third parties including Altitude points Providers, information you have provided or information we have about your Altitude points Record: to a government agency to comply with a court order or request where required or authorised by or under law; where it is necessary for the redemption or transfer of Altitude points; when you are participating in some promotion (e.g. a competition) and authorise its disclosure; or if investigation of disputed transactions requires it.