Redeem Points

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Christmas delivery timings
To help us deliver your items before Christmas, please redeem your points for merchandise by Tuesday 1 December and physical gift cards by Monday 7th December 2020.

In early 2021 we’ll be changing the way you access your Altitude Rewards Account online. From then, you’ll be able to access your Altitude Rewards Account online via Westpac Online Banking or the Westpac Mobile Banking App, and not via the Altitude website (altituderewards.com.au).

You’ll still be able to call the Altitude Rewards Centre for assistance.

For American Express® Westpac Altitude Card holders, if you do not have another Westpac account or access to Westpac Online Banking, you’ll need to call the Altitude Rewards Centre to manage your Altitude Rewards Account.

For now, there’s no change and you can continue to redeem your points by signing in to the Altitude website or calling the Altitude Rewards Centre on 1300 887 820.