Frequent Flyer Transfer Details

Velocity Points

Velocity is the global frequent flyer program of Virgin Australia. Velocity Points can be redeemed for flights with Virgin Australia and Velocity's airline partners. With over 600 destinations worldwide to choose from and award winning Rewards Seat availability^, there has never been a better time to boost your Velocity Points balance.


Ways to Redeem

Altitude Rewards offers two Velocity redemption options – 'Set up Velocity Auto-Redemption' or 'Transfer Now'.

Transfer Now: For a one-off transfer of Altitude Points to Velocity Points, click on 'Transfer Now'. You will receive 1 Velocity Point for every 3 Altitude Points, however, you must redeem a minimum of 3,000 Altitude Points with additional increments in multiples of 600 Altitude Points at a time.

 

3 Altitude Points = 1 Velocity Point

 

Set up Velocity Auto-Redemption: To set up your account to automatically transfer Altitude Points to Velocity Points, click 'Set up Auto-Redemption'. Your entire accumulated Altitude Points balance on your Westpac Altitude Card and/or American Express® Westpac Altitude Card, as at the time of transfer, will be transferred across to your nominated Velocity Frequent Flyer Account on the relevant Altitude Points transfer date for that Card. You will receive 1 Velocity Point for every 2 Altitude Points and a minimum balance of 6 Altitude Points is required before a transfer is made to Velocity.

 

2 Altitude Points = 1 Velocity Point


Please note: For Velocity Auto-Redemption only, as your entire accumulated Altitude Points balance as at the time of transfer will be transferred across to your nominated Velocity Frequent Flyer Account on your credit card statement date, the number of Altitude Points redeemed may differ from the value below.

For American Express Westpac Altitude Cardholders:
If you hold an eligible American Express® Westpac Altitude Card, and would like your Altitude Points to be automatically converted into Velocity Points each month,  you will also need to opt in to Velocity Auto Redemption on this card by calling Altitude Rewards centre on 1300 887 820 (Monday - Friday 8:00 am – 8:00 pm AEST).