Frequent Flyer Transfer Details

Velocity Points

Velocity is the global frequent flyer program of Virgin Australia. Velocity Points can be redeemed for flights with Virgin Australia and Velocity's airline partners. With over 600 destinations worldwide to choose from and award winning Rewards Seat availability^, there has never been a better time to boost your Velocity Points balance.

For a limited time, your Altitude Points have the power to take you further. Simply transfer your Altitude Points to Velocity Frequent Flyer* by 30 November 2019 and get 15% more Velocity Points. For more information about the Velocity Bonus Transfer Offer please refer to altituderewards.com.au/velocity2019


Transfer Now: 

For a one-off transfer of Altitude Points to Velocity Points, click on 'Transfer Now'. You will receive 1 Velocity Point for every 3 Altitude Points, however, you must redeem a minimum of 3,000 Altitude Points with additional increments in multiples of 600 Altitude Points at a time.

Things you should know
^ Velocity Frequent Flyer was awarded Best Redemption Ability, Best Elite Program, Best Customer Service and 2018 Airline Program of the Year for Middle East and Asia/Oceania region Airline category in the 2018 Freddie Awards. You must be a Velocity member to redeem Altitude Points for Velocity Points and your name, as it appears on your Velocity Account, must match the primary cardholder's name on your Altitude Rewards account. The redemption of Altitude Points is subject to the Altitude Rewards Terms and Conditions.

"Transfer Now": Please allow 3 business days for the processing of the transfers. You will not receive points if your card account is in arrears for 2 consecutive statement cycles and in other circumstances. Once Altitude Points have been redeemed for Velocity Points, they are governed by the Velocity Membership Terms and Conditions and cannot be reversed. Velocity membership and the earn and redemption of Velocity Points is subject to the Member Terms and Conditions, available at velocityfrequentflyer.com, as amended from time to time.

A minimum of 6 Altitude Points is required before points can be transferred. For manual transfers you will receive 1 Velocity Point for every 3 Altitude Points. Please allow 3 business days for the Velocity Points to appear in your Velocity Account. You must be a Velocity member to redeem Altitude Points for Velocity Points and your name, as it appears on your Velocity Account, must match the primary cardholder’s name on your Altitude Rewards account.The redemption of Altitude Points is otherwise subject to the Altitude Rewards Terms and Conditions. You will not receive points if your card account is in arrears for 2 consecutive statement cycles and in other circumstances. Once Altitude Points have been transferred, they are governed by the Velocity Membership Terms and Conditions and cannot be reversed. You can opt-out of Velocity Auto-Redemption by calling the Altitude Rewards centre on 1300 887 820, 8am-8pm (AEST), Monday to Friday.

 

3 Altitude Points = 1 Velocity Point